Edit Feedback
Title: *
Area: *
Type:
Priority:
Status:
Academy:
Submitted By:
Kristian Avery
Phone:
205-657-4479
Email:
kristian.avery11@gmail.com
Description:

One of our students were trying to set up a Private Lesson through the app. It didn't let her a couple of times, and then proceeded to book the lesson but it booked it multiple times. They only wanted one lesson and was charged multiple times. Although they only booked one lesson, I was notified multiple times they booked the lesson even though it was just for one Private Lesson

 

Images:
Notes & Comments

I'm sorry about this. There must have been a lag in the system causing her to push the button multiple times.  We'll add a loading text on this button to prevent people from clicking it multiple times.  You should be able to void/refund all of the extra charges and cancel the other lessons.

Created By: Patrick Nelson  5/23/2024 7:50 PM Sent To Customer on 5/23/2024 7:50 PM